Online Jewelry Repair
Nothing is ever broken beyond repair.
We have a way of fixing it! Whether it be sizing, retipping prongs, replacing lost & broken stones, rechanneling, detail work, or refinishing- it can all be done.
Have you lost one of your favorite earrings?
There's no need to let your lonely earring sit in the jewelry box without it's partner. We have the ability to recreate a perfect match, like it had never been gone in the first place!
We work under a microscope to ensure the best quality work is being applied to your jewelry. Cracks and porosity within the metal may be missed and gemstones cannot be inspected properly. These small, but crucial damages to your jewelry may not effect your jewelry immediately, but will send you in a constant circle of repair. We guarantee all of our repair work for life to ensure that you are being delivered the best jewelry repair service.
How To Get Started Online with your Jewelry Repair
First, contact us via our email. Please submit at least 3 photos of each piece you would like to have repaired. To ensure the best online estimate, please send a photo of Top View, Side Views, Profile, Bottom View.
Email should include:
-Three photos of each piece in need of repair/restoration
-Stones number & Type (if applicable)
-Areas in need of repair
** Please note: due to the impurities of base metal, we are limited in what we are able to repair.
Second, we will closely examine the photos you send to us. We will send you a solid estimate using the photos you provide.
Third, please send your jewelry and filled out jewelry repair form to:
Facets Of Earth
Kingston, NY 12401
**Please note: To best ensure the structure of your damaged jewelry, please package securely. Wrap your repairs in bubble wrap or a plastic baggie with tape. This protects the piece during transit.
Once we receive your repairs, the first thing we do is take several pictures of each piece of jewelry and log your information into our system. We inspect and immediately send pictures to you and wait for your 'go ahead.' We will not begin to work on your jewelry until you have given consent.
Lastly, we will notify you of when your repair(s) are finished and will ship securely to the address you've provided. Your package will include tracking and insurance for the value you have stated on the Jewelry Repair/Restoration form.
All Facets Of Earth Jewelry repair is guaranteed for life. This includes damages from natural wear and loose gemstones. Charges may occur if jewelry has been worked on by another jeweler, neglected, or ran over by a car.
Visit us at 22 Broadway, Kingston, NY 12401 to see us work on your repairs in person!